Still, 92% of respondents said they had increased their hourly pay rate over the last year, while 89% said they’ve increased wages above state or local minimum wage. And for most franchise owners, the situation is worsening, with 96% who said it’s become more difficult to find staff just over the last 60 to 90 days. The tight labor market has led 90% of respondents to lower their standards for new hires.
The challenges exist even as 90% of franchise owners are taking advantage of recruitment tools from 7-Eleven.
"These tools are helpful, but franchisees are still being forced to raise wages in order to find and retain high-caliber workers. Unfortunately, many franchisees can't afford to compete with other employers," Singh said.
See the full story at CS News.