Abercrombie & Fitch Offers New Pickup Locations for Online Orders

The new pickup options will allow consumers of A&F Co.’s brands to pick up their online orders at various locations that include FedEx, Walgreens and Office Depot locations.
abercrombie and fitch storefront
  • Abercrombie & Fitch Co. has unveiled a new pickup option for its online shoppers.
  • Shoppers who shop at any of its brands can now select to pick up products from alternate locations, such as Office Depot and Walgreens.
  • Retailers continue to add new options to support omnichannel customers.

Abercrombie & Fitch Co. is expanding pickup options for its online shoppers as the retailer continues to offer new options to its omnichannel customers.  

The new pickup options will allow shoppers of A&F Co.’s brands to pick up their online orders at various locations that include FedEx, Walgreens and Office Depot locations, the retailer said in a release. There are more than 12,000 new pickup locations available at launch.

“We take a lot of pride in meeting our customers where they are and strive to execute a seamless delivery experience,” said Larry Grischow, EVP, supply chain and procurement at Abercrombie & Fitch Co. “These new alternate pickup points are another great option for anyone seeking convenient, efficient and secure product delivery.” 

Customers, who choose one of the new pickup points, will be notified via package tracking that their items have arrived at their selected location, according to the release. The options will be available to shoppers, who purchase items online from A&F Co.’s brands, which include its namesake Abercrombie & Fitch, Hollister, Abercrombie Kids, Gilly Hicks and Social Tourist, the company said.

Retailers, like A&F, continue to expand their omnichannel offerings to merge experiences for in-store and online customers. Hollister, the company’s brand that’s geared toward teenaged shoppers, also in October launched a new mobile payment option called Share2Pay. The in-house technology is designed to allow customers to send their digital cart of merchandise to someone else, like a parent or grandparent, to complete the transaction, Retail Leader reported. 

Clothing retailer Perry Ellis International launched a similar option for online shoppers this month, partnering with the Buy Online, Pickup Anywhere (BOPA) service provider Via.Delivery, a California company that has more than 21,000 alternative pickup locations in the U.S. The delivery method helps retailers reduce shipping costs and can help reduce package theft, according to a release from Via.Delivery.

Best Buy began offering a similar option for its customers in 2019, which included pickup at places like UPS stores and CVS Pharmacy locations.