Bed, Bath & Beyond has pulled in two new executives from high-profile retailers, Wayfair and Walmart, to shore up its $3 billion digital business.
The new hires underscore the strategic investments made by the home goods retailer to expand its digital capabilities and omnichannel shopping experience. The company began offering same-day delivery in 2020 and expanded its partnership with Google Cloud to increase its digital presence.
Jill Pavlovich, formerly general manager and head of exclusive brands and merchandising at Wayfair, has been named BB&B’s senior vice president of digital commerce. Jake Griffith, who most recently served as general manager sport & fitness at Walmart, was hired as BB&B’s vice president of product management. Both will report to BB&B’s Executive Vice President and Chief Digital Officer Rafeh Masood and start their new roles April 4.
In her new role, Pavlovich will deliver ongoing improvements to the digital shopping experience, which is a key part of BB&B’s omnichannel growth strategy. She will lead digital merchandising and operations. She has more than 15 years of omnichannel merchandising.
Griffith’s role includes developing new digital capabilities and overseeing the lifecycle of product purchasing. He will also help improve the speed and execution of key growth initiatives to create digital experiences in his new role. Griffith brings more than 15 years of strategic retail experience.
"Our omni-always strategy is delivering rapid growth in our $3 billion digital business, so we're delighted to strengthen our team with the appointment of Jill and Jake who will bring industry-leading omnichannel retail expertise,” Massod said in a statement. “As we enter our 50th year, we will introduce customers to the new Bed Bath & Beyond with the launch of an exciting array of customer-inspired Owned Brands, reimagined stores, and continued investment in faster, easier and more convenient omnichannel shopping services.”