Shoppers have high expectations that retailers save them time and money. The result of this dual expectation is a new competitive dynamic where success is based on the “ease of experience” a retailer provides.
A conflict has existed for too long between CPGs and retailers over huge, yet notoriously low performing, trade funds (also called vendor funds.) Without a significant change, these trapped resources may delay sorely needed new programs at retail.
In an exclusive interview with a co-founder of HomeGrocer.com, one of the fastest-growing Internet startups from the dot-com boom that later fizzled, Retail Leader explores the opportunities and challenges grocery retailers face in e-commerce today.
Club store chain operator Costco is “quietly removing” tobacco SKUs this year, having begun reducing the presence of cigarettes at some of its U.S. stores three or four years ago, according to business news website TheStreet.com.