Chewy Expands Online Pet Pharmacy
The world of retail pet health care keeps expanding, and Chewy offers the latest example of that.
The online pet product retailer has started selling compounded medications that are customized to the specific needs of pets.
The launch of compounding medications comes on the heels of Chewy’s newly debuted Connect With a Vet telehealth service and advances the company’s mission to be the most trusted resource for pet parents and veterinarians.
“Building off our relationship with both pet parents and veterinarians, Chewy is uniquely positioned to make pet health care more accessible and affordable for every American household,” said Mita Malhotra, VP of health care at Dania Beach, Florida-based Chewy. “By making these types of medications more widely available, we want to better serve pet parents who need a customized solution in an otherwise limited marketplace.”
In addition to the existing broad selection of pharmacy products, this compounded offering from Chewy provides pet owners the ability to order customized pharmaceutical-grade prescription medications that can't be fulfilled by commercially available alternatives.
Chewy Pharmacy’s compounding ingredients are sourced from FDA-registered manufacturers and distributors, and all customized medications are prepared by licensed compounding pharmacists to the specifications requested by the veterinarian. Customers can order from Chewy the same way they do their other pet medications, and will receive the same service, speed and convenience. In the future, the company plans to expand its offering to veterinarians who can use the service to provide compounded medication options to their in-clinic customers.
In October, Chewy launched Connect With a Vet, which enables pet parents and veterinarians to leverage the company’s proprietary tele-triage platform to preserve continuous veterinarian care and support amid the COVID-19 pandemic. Its San Diego-based rival Petco, meanwhile, recently launched a subscription wellness service for pets.