Leading distributed commerce network provider CommerceHub named Mike Amend, a well known digital and e-commerce executive, to the key role of COO. CommerceHub works with roughly 11,500 retailers, brands and distributors and helped facilitate an estimated $16 billion in gross merchandise value in 2017.
Amend joins CommerceHub after previously serving as EVP of Omnichannel at JCPenney, VP Online at The Home Depot, Chief Technology Officer of Global Online at Dell and Deputy Chief Technology Officer at BEA Systems.
"Mike brings a long history of success driving e-commerce growth for top retailers and extensive technology leadership experience to this role. He has a proven track record of transforming business, strategy, technology, and operations at retailers so they can compete effectively in a digital world," said Frank Poore, Founder and CEO, CommerceHub. "As COO, he will focus on accelerating product innovation and aligning our service and operations teams with our customers to help them leverage CommerceHub's platform and network to grow revenue and expand merchandise assortments."
During his time at JCPenney, Amend was instrumental in leading the digital transformation of the department store retailer with expansion of product selection with drop-shipping, ship-from-store, a new mobile experience and integration of the online and in-store channels. At Home Depot, Amend helped the company grow online sales to more than $4 billion.
Retailers and brands are under intense pressure to grow revenue and deliver exceptional customer experiences," Amend said. "At the center of e-commerce supply, demand and delivery, CommerceHub is uniquely positioned to help leading retailers and brands grow omnichannel revenue and delight their customers at the same time."
Amend’s appointment follows the recent acquisition of CommerceHub by two major private equity firms with deep expertise in retail. Sycamore Partners and GTCR in March took CommerceHub private when they paid roughly $1.1 billion in cash to acquire all outstanding shares of CommerceHub.
The transaction was described at the time as a significant milestone for CommerceHub and a very positive outcome for stockholders by CEO Poore.
“GTCR and Sycamore recognize the power of CommerceHub’s platform and our unique ability to transform how retailers and brands drive growth through ecommerce,” Poore said. “Our customers rely on CommerceHub as a strategic partner to enable their most critical growth strategies, and we are confident that our relationship with GTCR and Sycamore will accelerate the development of our platform and solutions to enable the future of retail.”