Digital Transformation is about retailers taking advantage of technology to pursue new business models, streamline operations, and create personalized experiences for customers that drive loyalty and profitability.

Digital Transformation

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  • Amazon Tries to Build ‘Live-Streaming Commerce’

    The online shopping method, reliant on influencers, is big in China
    Amazon Tries to Build ‘Live-Streaming Commerce’
  • Digital Transformation Glossary: B

    BACK-END SYSTEM Any system that supports back-office applications. These systems are used as part of corporate management, and they work by obtaining user input and gathering input from other systems to provide a responsive output. BACK-OFFICE APPLICATION Tool used for managing busine
  • Digital Transformation Glossary: How to Define the Future of Retail

    There has been a lot of discussion about the digital transformation of retail, and yet the concept is so all-encompassing it can be a challenge to keep track of what it really means, where you are in the journey, and how it directly applies to your business. In its simplest sense, digital transf
    digital transformation glossary
  • Walmart advances 'Unlimited' food aspirations

    Expansion of same day delivery service coinicides with in-home delivery pilot.
  • Emotional Loyalty: How It’s Earned

    A master of loyalty talks to Retail Leader
  • Digital Transformation Glossary: W

    Warehouse management system (WMS) Software and process that allows organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out. Wearable technology Sensor-embedded wearable device used to track various types
  • Digital Transformation Glossary: U - V

    Unified commerce platform Single platform with advanced middleware that simplifies the technology needed to sell across multiple channels. Unified retail Business design that leverages a harmonious integration of retail processes/systems to provide full transparency of consumers on the bac
  • Digital Transformation Glossary: S - T

    Scaled agile framework (SAFe) Set of organization and workflow patterns intended to guide in scaling lean and agile practices and address problems encountered when scaling beyond a single team. Scan and pay A way of doing business between direct store delivery (DSD) manufacturers and retai
  • Digital Transformation Glossary: Q - R

    QR (quick response) code Type of bar code with a matrix of dots that can be scanned using a QR scanner or a smartphone with built-in camera to generate numbers or a string of characters. Real-time data (RTD) Information delivered immediately after collection, usually processed using real-t
  • Digital Transformation Glossary: P

    Personalized marketing Strategy by which a company leverages data analysis and digital technology to deliver individualized messages and product offerings to current or prospective customers. Personalized shopping experience Process of creating an individualized experience including person
  • Digital Transformation Glossary: O

    Offline touch point Information about a company that is encountered by a customer while interacting with an offline customer contact point, such as a sign or a radio commercial. Omnichannel retail identity management Solution that helps retailers build personalized shopping experiences acr
  • Digital Transformation Glossary: M - N

    Machine learning AI-based language that automates data analysis, allowing retailers to integrate historical and real-time data and analyze patterns. Magic mirror Monitor placed behind a double-sided mirror that allows user to add preferred widgets to the mirror s reflection; used for virtu

Digital Transformation is about retailers taking advantage of technology to pursue new business models, streamline operations, and create personalized experiences for customers that drive loyalty and profitability.