Digital Transformation Glossary: How to Define the Future of Retail
There has been a lot of discussion about the digital transformation of retail, and yet the concept is so all-encompassing it can be a challenge to keep track of what it really means, where you are in the journey, and how it directly applies to your business.
In its simplest sense, digital transformation is about retailers taking advantage of technology to pursue new business models, streamline operations, and create personalized experiences for customers that drive loyalty and profitability.
Beyond the hardware and the code, it’s a philosophy of change in order to solve problems and fundamentally improve lives. There is no ON/OFF switch for it — it brings together our past, present and future in a state of simultaneous adaptation and evolution. It’s the store of tomorrow, open today.
Aperion and EnsembleIQ have partnered to research how digital transformation is shaping retail and how we as an industry can form a common lexicon to identify best practices and share our successes.
- A9
- AGILE DEVELOPMENT
- AI-ENABLED RETAIL
- ANTI-FRAUD TOOL
- APP
- APPLICATION PROGRAMMING INTERFACE (API)
- APPLICATION SERVICE PROVIDER (ASP)
- ARA BASIC (AMAZON RETAIL ANALYTICS BASIC)
- ARAP (AUTOMATED RISK ANALYSIS PLATFORM)
- AUGMENTED REALITY (AR) IN-STORE
- AUGMENTED REALITY (AR) KIT
- AUTOMATED WAREHOUSE
- AUTOMATIC REORDERING SYSTEM
- AUTOMATION
- AUTONOMOUS SHOPPING CART AWS (AMAZON WEB SERVICES)
- CAMPAIGN MANAGEMENT SYSTEM (CMS)
- CARD ON FILE (COF)
- CARD READER
- CHATBOT
- CLICK AND COLLECT
- CLOUD COMPUTING
- CLOUD POS (POINT OF SALE)
- CLOUD-NATIVE APP
- COMPUTER CODE
- COMPUTERIZED INVENTORY SYSTEM
- CONNECTED APPLICATION (APP)
- CONNECTED CUSTOMER EXPERIENCE
- CONSUMER EXPERIENCE (CX)
- CONTACTLESS PAYMENT
- CONTENT MANAGEMENT SYSTEM
- CONTINUOUS REPLENISHMENT PROCESS (CRP)
- CONVENIENCE TECHNOLOGY (CONVENI-TECH)
- CUSTOMER ANALYTICS
- CUSTOMER DATA MANAGEMENT (CDM)
- CUSTOMER ENGAGEMENT ANALYTICS
- CUSTOMER JOURNEY MAP
- CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
- CUSTOMER TOUCH POINTS
- CUSTOMER-FACING DISPLAY (CFD)
- CUSTOMER-HELPING ROBOT
- DATA ANALYTICS
- DATA ARCHITECTURE
- DEEP LEARNING
- DELIVERY DRONE
- DEMAND FORECASTING
- DIGITAL ASSET MANAGEMENT (DAM)
- DIGITAL COUPON
- DIGITAL CUSTOMER ENGAGEMENT
- DIGITAL ECOSYSTEM
- DIGITAL SHELF EDGE
- DIGITAL SIGNAGE
- DIGITAL STORE
- DIGITAL TRACEABILITY
- DIGITAL TRANSFORMATION
- DIGITAL WALLET
- DIGITAL WORKFORCE
- DIPSE (DIGITAL, INTERACTIVE, PREDICTIVE, SENSORY, EDGE)
- DIRECT DIGITAL MARKETING
- DISTRIBUTED ORDER MANAGEMENT (DOM)
- EAS (ELECTRONIC ARTICLE SURVEILLANCE) LABEL
- E-COMMERCE
- E-LEARNING
- ELECTRONIC DATA INTERCHANGE (EDI)
- ELECTRONIC PRODUCT CODE (EPC)
- ELECTRONIC PRODUCT CODE INFORMATION SERVICES (EPCIS)
- ELECTRONIC RACK EDGE TAG
- ELECTRONIC SHELF LABEL (ESL)
- EMBEDDING
- EMV
- ENCRYPTION
- ENDLESS AISLE
- ENTERPRISE COLLABORATION
- ENTERPRISE RESOURCE PLANNING (ERP)
- EPOS (ELECTRONIC POINT OF SALE)
- ERP INVENTORY INTELLIGENCE
- E-TAILING
- SCALED AGILE FRAMEWORK (SAFe)
- SCAN AND PAY
- SD-WAN (SOFTWARE-DEFINED WIDE AREA NETWORK)
- SEARCH ENGINE MARKETING (SEM)
- SEARCH ENGINE OPTIMIZATION (SEO)
- SELF-CHECKOUT
- SELF-SERVE
- SEMANTIC INTEROPERABILITY
- SERVER MESSAGE BLOCK (SMB)
- SHELF-EDGE LABEL
- SHOWROOMING
- SMART CART
- SMART PACKAGING
- SMART POSTER
- SMART PRICE TAG
- SMART RETAIL
- SMART ROBOT
- SMART SHELF
- SMART STORE
- SOCIAL COMMERCE (S-COMMERCE)
- SOCIAL MEDIA MARKETING
- SOCIAL Wi-Fi
- SOFTWARE-AS-A-SERVICE (SaaS)
- STREAMING ANALYTICS
- SUBSCRIPTION BOX
- SUPPLY CHAIN MANAGEMENT
- SYNTACTIC INTEROPERABILITY
Are you ready for the digital transformation of retail?
Aperion is helping to create the future of food retail through digital transformation. We focus on shoppers, what they buy, and the environments in which they buy. Our strategists, innovators and technology integrators come together to enable retailers to not only effectively compete, but to continuously drive tangible bottom line results that positively impact loyalty, revenue and profitability.
EnsembleIQ is a premier business intelligence resource that exists to help people and their organizations succeed. We empower retailers, consumer goods manufacturers, technology vendors, marketing agencies and a vast ecosystem of service providers by leveraging an integrated network of media and information resources that inform, connect and provide actionable marketplace intelligence.
SOURCES: Aalto University, Amazon, Arvix, BigCommerce, Business News Daily, Capterra, Chron, CNBC, Collins Dictionary, Compadre, CPC Strategy, Daily Mail, Deloitte, Digital Engagement, Finances Online, Forbes, Government of Canada Office of Consumer Affairs, HubSpot, i-Scoop, ICMRR, IFT, Indianmba.com, Inside Retail, Ivy Tech, Journal of Internet Commerce, Kantar RetailIQ, Label Planet, Livemint, Logistics Viewpoints, Medium, Multichannel Merchant, NCBI, nChannel, The Network Effect, OpenSource, Quizlet, Revolvy, RFID Journal, RIS News, Shopify, Socialbrite, Software Advice, Square Up, Survey Monkey, Techopedia, TechTarget, Value Penguin, Webopedia, Wikibooks, Wikipedia
12999 St. Charles Rock Road | Bridgeton, MO 63044
800-966-4547 | www.aperionsolutions.com
© 2018, Hussmann Corporation. All rights reserved.