Here's what went wrong at Whole Foods

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Here's what went wrong at Whole Foods

By Gina Acosta - 05/15/2018
Amazon’s acquisition of Whole Foods last August was the corporate equivalent of mixing tap water with organic extra virgin olive oil, according to a new Harvard Business School case study.

When Amazon's data-driven efficiency met the customer-driven culture at Whole Foods, the shelves began to empty.

Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their resulting case study, Whole Foods Under Amazon, discusses the limits of trying to force one culture or management style on another organization.

Read their findings here.

 

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