January / February 2016

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January / February 2016

The omnichannel retailer trend is beginning to mature. Amazon opened its first physical store, and many large retailers have announced "buy online, pick up in-store" options across their entire store network. However, the analog in omnichannel marketing is still in its infancy.

"Overused" might be an overstatement, but there's no denying that "transparency" is one of the top words of the decade. Its relevance in the grocery industry can't be understated.

Workforce turnover is a real problem for most retailers, according to the latest exclusive Retail Leader survey.

Rodney McMullen, CEO of publicly traded general retailer Kroger, and Chris Gheysens, CEO of the Wawa convenience store chain, both are risk-takers in emphasizing true innovation, a tangible point-of-difference value proposition, and a rare high-quality company culture. You'll enjoy reading about ho

Retailers no longer want to be boxed into a single store format. Superstore chains will give up some of their mega to gain market share.

Digital technology gives both CPG manufacturers and retailers more opportunities to reach consumers directly. Is it possible for them to do that in a way that helps them both?

The year 2015 was busy in the world of payments, and 2016 is shaping up to be just as consequential. The Food Marketing Institute (FMI) has long been a leader in developing policy and best practices with regards to electronic payments in the grocery industry.

It seems fashionable these days to hire outsiders to fill retail executive positions.

Technology's ability to cut to the chase could both help and hinder retailers in the future as they strive to create a more personalized shopping experience. Retailers and brands are expected to provide more information instantly to shoppers due to advances in technology, but they also will face in

RETAIL LEADER'S CEOs OF THE YEAR Retail Leader's annual CEOs of the Year feature honors company chiefs in the CPG retail sector who exhibit exemplary leadership, inspiring their teams and companies to innovate and improve.

Not long ago I was waiting at the deli counter of my local supermarket when I saw a young couple nearby, perusing a printed circular in search of bargains. I had to fight down an impulse to tell them, “You’re millennials!

The divide between poorly performing food retailers and those that are in strong financial position will only increase as borrowing becomes more expensive, according to analysts. The Federal Reserve has kept interest rates near zero for several years, but is now considering increases that would li

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