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Letter from the editor

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Innovation Obsession

How retailers and suppliers think about innovation today has changed dramatically because their survival is at stake.

Use of the word friction in a retail context sounded strange the first time I heard it.

The phrase "high-tech" entered the national lexicon in the 1960s as the computer and electronics industries took off. Before long, it became a synonym for anything modern and over time various sectors of the economy adopted the "tech" suffix to signify their advanced state of digital affairs.

These are the drivers that reportedly will move the CPG retail industry into a brave new world that we can only imagine today.

The cover of this issue features six impressive individuals whose efforts and those of the organizations they lead are needed now more than ever. The transition of power in the nation's capital, especially following a presidential election, is always a time of uncertainty, but never more so than fo

One of the best lectures I attended at the recent National Retail Federation show in New York didn’t mention retailing at all. It was by Laurence Gonzales, an author whom I have admired for decades for such works as “One Zero Charlie,” his memoir about learning to fly, and “Deep Survival,” a lo

The concept of SKU proliferation is nothing new. As consumers, we've watched as stores have gotten bigger and the number of choices in any given category has multiplied exponentially.

Football season is in full swing, and at some point this year a major controversy will arise at a crucial point in a game regarding whether a player caught the ball. The definition of "a catch" has become very nuanced thanks to technological advances such as high-resolution zoom lenses an

Apple and Amazon are among the world's most admired companies and rightly so. Their innovative products, services and business models have fostered customer passion and loyalty and made them two of the world's most valuable companies.

The piece, "The reason your team won't take risks," is an exploration of the precarious balance between innovation and security that senior executives must maintain in order to grow their companies.

The holiday season will soon be here, and the national pastime of over-indulging will be on full display. Retailers will sell and Americans will eat large amounts of food containing salt, fat, sugar, cholesterol, gluten and a wide range of other hard-to-pronounce ingredients.

There is a change occurring in how organizations and their leaders refine their diversity strategies–a change that begins with the very way in which "diversity" efforts are defined. "At the end of the day, diversity is about difference. There's no big, fancy definition.

All politics are local–so the cliché goes. I'm not sure that applies literally any more, given the international concerns that have pushed to the forefront in this season's presidential race.

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