Lowe’s Gets Handy for Better Home Improvement
Home improvement retail has grown during the pandemic, and now Lowe’s is upping the ante via on-demand home services — a move that could strengthen the retailer’s ecosystem.
Handy and Lowe’s are working together so that Lowe’s customers across the U.S. can depend on Handy Pros for a number of home installation services, including plumbing, garage door openers, lighting fixtures, window air conditioner units and more. Consumers use the Handy e-commerce and mobile commerce platform to book home improvement services.
Handy says it provides best-in-class home service solutions with flexible scheduling options and preferred pricing, all backed by the Handy Happiness Guarantee. In response to COVID-19, Handy implemented the Handy Safety Standard to foster a safe environment to better serve the professionals and customers on the platform.
“We are very excited to be bringing our trusted install options to Lowe’s customers nationwide,” said Handy CEO and Co-Founder Oisin Hanrahan. “Handy continues to be the installer of choice for leading retail brands. Together with Lowe’s, we’re bringing more installation options to consumers that want to make their homes safer and more convenient as we all spend more time at home during this challenging time.”
Handy launched in 2012 and offers a variety of on-demand services that range home cleaning to TV mounting, and smart home setup to furniture assembly. Consumers use Handy for a seamless, fast experience that provides them with access to the home services they need, wherever they are, whenever they want them. For professionals, the Handy platform makes it possible to maintain a flexible schedule with meaningful income opportunities.
The move comes at a time of digital growth for Lowe’s.
Online sales more than doubled for Lowe’s in the third quarter of 2020 — another reflection of pandemic commerce — as same-store sales increased by 30.4%. Total revenue for the retail chain reached $22.3 billion, up 28.1% year over year.
Rival Home Depot, meanwhile, recently expanded The Home Depot Foundation's $50 million trades training commitment announced in 2018 with a new education and job placement program called Path to Pro. The program aims to address the skilled labor gap by educating more people in the skilled trades, connecting skilled tradespeople with jobs and careers, and generating interest in trade professions through educational campaigns.