March/April 2016

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March/April 2016

A collection of news, articles and other featured content about March/April 2016.

The Borden Dairy Co. had to make a decision. It was expanding its drinkable yogurt distribution far beyond the initial sales region of Southern California.

Imagine visiting a food retail corporate headquarters and asking the chief merchant officer who heads up millennial insights rather than the customary question of who is in charge of a particular grocery category.

From the most popular, high-volume segments to niche sectors such as gourmet foods, virtually every product assortment in a store needs optimization to keep up with evolving purchase behavior.

The retail landscape is changing, leaving retailers with a crucial decision: To embrace and develop an omnichannel approach, or to continue with business as usual, running the risk of becoming obsolete.

Prior to the advent of category management, the typical retailer-supplier relationship was adversarial, devoid of shared data or analytics.

Almost by definition, progress brings change. It requires trading old habits for new, improved ways of doing business. For Sierra Meat and Seafood in Reno, Nev., a new open-atmosphere office space accompanied a new focus on collaboration.

Topics such as sustainability, diversity, big data and e-commerce have gained considerable importance in the modern business world, so it's no surprise that many companies have assigned responsibility for these functions to top-level executives. Clearly defining these new roles and others like them

I have a large coin purse bursting at the seams with loyalty cards. I could join Key Ring or Stocard or any of the other apps to lighten the load.

Most business skills in retail are teachable—purchasing, supply chain management and store operations. Some require a blend of art and science, like marketing and merchandising. And then there is one business skill that requires a solid grounding in hard science and leading-edge technology.

When Kroger acquired the Hiller's chain of supermarkets in suburban Detroit in 2015, it converted them to Kroger stores. But when Kroger bought Harris Teeter Supermarkets Inc. in 2014, it kept that venerable banner alive. Why change one banner

One of the best lectures I attended at the recent National Retail Federation show in New York didn’t mention retailing at all. It was by Laurence Gonzales, an author whom I have admired for decades for such works as “One Zero Charlie,” his memoir about learning to fly, and “Deep Survival,” a lo

A Letter from the President and CEO
Leslie G. Sarasin

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