March/April 2018

In retail and CPG, AI and ML have permeated the entire business planning process.

​​​​​​​Retailers can improve customer service and grow sales by cutting jobs. It’s not as crazy as it sounds.

Prepare now to reap the benefits of a faster, more efficient future enabled by the blinding speed of the next generation wireless network.

Fresh Thyme Farmers Market is quietly putting in place building blocks for lasting success while disruption swirls about the food retailing world.

 

Consumer goods companies coping with shifting industry dynamics are on the hunt for emerging brands eager to scale.

The Fourth Industrial Revolution is well underway, requiring every organization to move with an acute sense of urgency to execute an innovation agenda.

Before Amazon founder Jeff Bezos awoke to the benefits of brick and mortar and bought whole foods, online retailer Indochino went the clicks-to-bricks route years earlier and is now opening stores at a record pace.

       

The rise of chatbots and conversational AI are ushering in a new era of digitally enabled commerce.

CVS Health’s pending acquisition of Aetna is an example of the type of bold action and long-term thinking required to execute a business model transformation.

Retailers and brands who fly too close to the sun when it comes to marketing claims should pay attention to five key areas to avoid getting burned by federal and state regulators.