May/June 2017

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May/June 2017

A collection of news, articles and other featured content about May/June 2017.

Apple and Amazon are among the world's most admired companies and rightly so. Their innovative products, services and business models have fostered customer passion and loyalty and made them two of the world's most valuable companies.

BJ's Wholesale Club has always defied neat classification. Even with the words "wholesale" and "club" in its name, it has never fit the mold of Costco or Sam's Club.

Slow and steady does win the race, or so it seems with FreshDirect.

Al Carey's 40-year CPG career began in the mid-'70s at Procter & Gamble followed by 35 years with PepsiCo. Such tenure gives Carey a unique perspective on how the industry has evolved to deal with emerging threats and capitalize on new opportunities.

Increased pay is only part of the equation for retailers to minimize turnover, increase productivity and improve customer service now that unemployment is back to pre-recession levels. Kroger, which hired more than 12,000 new store associates in 2016, recently announced about 1,300 non-store wor

Chris Morley has spent more than two decades in the retail and consumer goods industry and worked on three different continents. Last year the CPG veteran arrived stateside to serve as President, U.S.

As dramatic shopper-driven changes unfold throughout the retail industry, traditional approaches to trade marketing are being turned on their head.

At the turn of the century, delivering milk to customer doorsteps was the norm. Then, as grocery stores and modern appliances took off, milk was mostly purchased at retailers.

Retailers and consumer goods companies are spending more time than ever in the nation's capital and the trade associations that represent their interests have never been busier. The heightened interest and flurry of activity began on Nov.

Susan Viamari,

The retail industry is awash with tech industry buzzwords that no one wants to admit they don't understand. That's okay, IBM's Darin Archer is here to help.

The retail industry has been getting one stark message for years now: "Innovate or die." And in fact, the age of digital disruption has left innovation laggards at risk of extinction.

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