Meet the new Sam's Club

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Meet the new Sam's Club

By Gina Acosta - 02/14/2018
The retailer says it will open its own first e-commerce fulfillment center in Memphis, Tenn., and expects to ship its first package in the spring.

Sam's Club CEO John Furner is implementing the next phase of a strategic shift for the company with some major e-commerce moves.

The retailer announced it plans to consolidate its membership structure for customers and improve its e-commerce offerings by adding free shipping and opening more e-commerce warehouses this year.

The company closed 63 stores last month and laid off nearly 10,000 workers after what it called a review of profitability. The layoffs were the largest since the first Sam's Club opened in 1983.

"Not only are we adding more benefits to our memberships, we’re also simplifying our membership structure by reducing the number of membership types to two levels: Club for $45 a year (formerly Sam’s Savings) and Plus for $100, which are the lowest membership fees in the warehouse channel. And we are lowering the membership for additional Club memberships to $40," Furner said in a statement on the company's website.

The company will offer free shipping on 95 percent of the items it sells online, with no minimum order size for Sam's Plus members.

The retailer says it will open its first e-commerce fulfillment center in Memphis, Tenn., and expects to ship its first package in the spring.

"We are focused on creating the quickest and most convenient shopping experience. Whether members are shopping with us in-club, online or a combination of the two – we’re making it faster and easier. Our members already tell us how much they love Scan & Go and Club Pickup, but we’re not stopping and will have more to share soon," Furner said.

 

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