Meijer doubles down on click-and-collect

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Meijer doubles down on click-and-collect

By Gina Acosta - 10/25/2018

Meijer says it will be using Shipt to offer not only delivery but also store pickup to its customers across the Midwest.

Meijer is expanding its Meijer Home Delivery program to include a pick-up option at stores across the Midwest, building on a chainwide initiative to offer customers multiple ways to conveniently shop its stores.

"Customers are always looking for ways to manage busy schedules and maximize their time, so we believe offering pick up enhances our Meijer Home Delivery program, especially around the holiday shopping season," said Keith Rothstein, Group Vice President of Merchandise Services. "Being able to choose between store-to-door delivery and pick up is another personalized option that ultimately makes it easier than ever to shop at our stores."

The popular service is now available at 227 Meijer supercenters in six states, offering nearly 11 million households the flexibility to shop anytime, from anywhere, and have a personalized shopper to hand-select and deliver your order store-to-door, or into your car, within a few hours. Meijer Home Delivery and Pickup orders are fulfilled by Shipt.

Meijer Pickup is available at any Meijer store that offers Home Delivery and is included as part of a Meijer Home Delivery membership. As part of the membership, customers can order online, keep track of their total basket, note any preferences, choose between pickup and delivery, as well as a preferred delivery window via ShopMeijer.com. Customers receive a text from their personalized shopper when the order begins and are contacted when the order is ready to be delivered or picked up.

Customers can shop for grocery and general merchandise items, which includes everything from fresh produce and grocery to daily essential items like diapers, cases of water and pet food. The retailer has also added toys, electronics, school supplies, health and beauty care items to the list of 80,000 items available through ShopMeijer.com.

Meijer customers can sign up for the service at ShopMeijer.com for $99 a year and receive unlimited deliveries for free on orders over $35; a flat $7 delivery fee is added to any orders under $35. Customers can also earn mPerks Rewards on qualifying purchases and redeem at any Meijer location.

Because most Meijer stores are open 24-hours-a-day, customers can choose delivery times most convenient for them, which allows those with challenging schedules or third shift jobs the opportunity to shop and receive orders very early in the morning or late at night. The store pick-up option is available from 8 a.m. to 8 p.m., seven days a week.

Meijer operates more than 240 supercenters and grocery stores throughout Michigan, Ohio, Indiana, Illinois, Kentucky and Wisconsin. 

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