A new solution for click-and-collect

Gina Acosta
Executive Editor
Gina Acosta profile picture
Walmart started installing its pickup towers for click-and collect last year.

Retailers looking to expedite and enhance their click and collect model have a new solution to consider.

Bell and Howell has launched a new click-and-collect system designed specifically for big box stores, warehouse clubs and other category specialists. BH QuickCart is a fully customizable, dynamic cart retrieval system that can be modified to meet any retailer’s unique needs and can accommodate large shopping carts, flatbeds and even full pallets.

The system offers a variety of security options, including physical and virtual locks, and can also be refrigerated to accommodate perishable goods. When installed outside the store, it offers a 24-hour pickup option for added customer convenience.

“Bell and Howell has quickly emerged as the leading provider of the world’s most comprehensive automated click-and-collect solutions that enable retailers to streamline and optimize the in-store order pickup process,” said Bell and Howell CEO Ramesh Ratan, Ph.D. “BH QuickCart allows us to extend the same convenience and efficiency to big box retailers and home improvement stores, where traditional solutions may not work due to the unique nature of their product mix, especially with very large and quite often very heavy products.”

BH QuickCart simplifies the pickup process for online, as well as will call orders. Once an order is ready for pickup, the associate checks the order into the BH QuickCart system, which then automatically sends the customer a text or email notifying them that their order is ready for pickup. At their convenience, the customer simply walks up to the BH QuickCart terminal, scans their barcode or types in the unique code and in seconds the unit identifies and releases the cart or flatbed containing their order.

BH QuickCart is the latest addition to Bell and Howell’s click-and-collect solutions, following the North American debut of the CleverFlex by Cleveron smart locker earlier this month. The company’s product portfolio also includes the PackRobot by Cleveron and CleverBox by Cleveron automated self-service lockers, providing retailers of all sizes with a robust click-and-collect solution to fit their specific needs.

BH QuickCart can also leverage data to predict peak retrieval times, as well as weather and traffic patterns to ensure an optimal in-store checkout experience.

BH QuickCart joins CleverBox by Cleveron and PackRobot, Walmart’s 16-foot-tall Pickup Tower.