Grocery retailers have seldom been on the leading edge when it comes to advanced technologies, whether it involves behind-the-scenes, supply-side implementations or customer-facing tools that enhance the food-shopping experience.
Increasingly, however, the mountains of data available to retailers a
"Trapped in footprint malaise, traditional grocery stores are closing stores, capitulating business...it's time for a new view, and new business model–the grocerant model."
In one sentence, Steven Johnson, the "Grocerant Guru" at Foodservice Solutions, sums up the plight f
In stores of the future, retailers will go above and beyond to personalize the experience for shoppers.
But exactly what the personalization will look like will vary from store to store.
Some retailers might carve more space for click-and-collect orders, while others might not offer click-and-colle
By Ed Avis
When a Shaw’s supermarket in New Hampshire recently needed a facelift, the management decided that renovating the store was a better idea than relocating.
“They realized it was a good shopping center, with good tenancy and good traffic count,” says Karim F
Omnichannel retail strategy, by definition, involves getting a lot of different things–websites, brick-and-mortar stores, supply chains, ads, consumer outreach–working in sync.
But before that can happen, the different departments that have to conceive and execute those components have
The latest emerging market might be in your own backyard.
Increasingly corporations are tapping the brainpower of startups for innovative products and technology they wouldn't have dreamed up themselves.
While I shopped at a couple of grocery stores recently, the differences between "shopper experience" were clearly evident.
In one store, I was aimlessly looking for a product, but couldn't find anyone, anywhere, to direct me to it.