November/December 2017

Starbucks leverages a homegrown social network to engage its global workforce of more than 300,000 employees in nearly 28,000 stores.

Kroger CEO Rodney McMullen’s plan to become “America’s Grocer.”

Leveraging data and insights to achieve personalization and growth at Kroger.

Meal kit mania ebbed in 2017 and with the category now evolving rapidly 2018 promises to be a shakeout year filled with deal activity and disruption.

We are at the leading edge of how virtual, augmented and mix realities will change the manner in which retailers and brands engage with american consumers.

Market Track enjoys a broad view of the increasingly dynamic retail and consumer products universe.

Eataly offers retailers timely lessons in the power of presentation.

UPS wants to be regarded as an innovative technology company focused on disruption and it has some big ideas in store for 2018.

Heightened expectations of chief information officers mean some CIOs might not be re-hired if they applied for their current position today.

Marc Benioff’s company revolutionized the software industry with a unique business model that integrated philanthropy as a core element. Salesforce was in the cloud before there was a cloud, selling its software via subscription rather than the standard licensed approach.

The jargon-filled technology world outdid itself in 2017 with talk of artificial intelligence, machine learning, deep learning, mixed realities, neural networks and edge computing. These words were heard a lot in 2017 and they will be heard even more in the coming year. And for good reason.