November/December 2017

Starbucks leverages a homegrown social network to engage its global workforce of more than 300,000 employees in nearly 28,000 stores.

Eataly offers retailers timely lessons in the power of presentation.

Leveraging data and insights to achieve personalization and growth at Kroger.

   

UPS wants to be regarded as an innovative technology company focused on disruption and it has some big ideas in store for 2018.

Kroger CEO Rodney McMullen’s plan to become “America’s Grocer.”

Meal kit mania ebbed in 2017 and with the category now evolving rapidly 2018 promises to be a shakeout year filled with deal activity and disruption.

We are at the leading edge of how virtual, augmented and mix realities will change the manner in which retailers and brands engage with american consumers.

Heightened expectations of chief information officers mean some CIOs might not be re-hired if they applied for their current position today.