PetSmart expands new store format

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PetSmart expands new store format

By Gina Acosta - 10/19/2018
The retailer has opened a new location of its new concept, The Groomery by PetSmart, in Upper Arlington, Ohio, located at 3086 Kingsdale Center.

PetSmart has expanded its latest format designed to offer a whole new level of store experience for the pet parent.

The retailer has opened a new location of its new concept, The Groomery by PetSmart, in Upper Arlington, Ohio, located at 3086 Kingsdale Center.

The Groomery by PetSmart is a new, innovative store concept focused exclusively on providing pet grooming services such as baths, haircuts, blow-outs, paw maintenance and de-shedding treatments. The Groomery also offers pampering “spaw” services featuring pet-specific deep moisture shampoos and conditioners, as well as a self-service dog wash so pet parents can bathe their pups without needing an appointment.

PetSmart Pet Stylists are safety certified and academy-trained with more than 800 hours of hands-on grooming instruction that includes bathing, trimming and styling at least 200 dogs of all breeds and sizes.

The Groomery stores also offer:

  • Grooming Salon – The Groomery salon features wide, easy-to-maneuver tabletop spaces for the PetSmart grooming staff. The bathing area is outfitted with stainless steel tubs and Hydrosurge® BathPro 9.0 bathing systems for washing and no-heat dryers.
  • Self-service Dog Wash – Self-service dog wash stations will give pet parents an easy solution to bathe and bond with their pet, especially after a day of hiking. The washing stations feature wall-mounted washing and drying equipment, and an array of complimentary shampoos and conditioners that address a range of needs from de-shedding to skin sensitivities. This is a walk-in service and appointments are not necessary.
  • Merchandise – The lobby area of The Groomery is stocked with high-end health and beauty pet essentials such as shampoos, brushes, collars, leashes and treats, including an expanded collection of at-home pet grooming supplies.

PetSmart employs approximately 55,000 associates and operates more than 1,600 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart PetsHotel dog and cat boarding facilities.

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