Purell maker GOJO is operating at peak capacity

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Purell maker GOJO is operating at peak capacity

By Mike Troy - 03/16/2020
Purell brand manufacturing facilities, such as this one in Cuyahoga Falls, Ohio, are running at full capacity, according to parent company GOJO.

The CEO of Purell brand product parent company GOJO wants the world to know the family-owned company is making the stuff as fast as it can.

GOJO president and CEO Carey Jaros in a statement issued March 13, said the company was operating its three manufacturing facilities around the clock in an effort to satisfy demand sparked by the outbreak of the coronavirus. GOJO began seeing increased demand for its Purell brand products in late January, but said that demand escalated further last week after The World Health Organization declared a pandemic on March 11.

After becoming aware of the coronavirus situation that developed in China last December, Jaros said GOJO activated a demand surge preparedness team and began significantly increasing production at its two manufacturing facilities in Ohio and one facility in France.

“As part of our demand preparedness planning, we typically hold excess inventory and maintain the ability to increase production several times greater than typical demand,” Jaros said. “Our manufacturing facilities are operating around the clock to produce many millions of bottles and refills -- which amounts to many billions of uses – of Purell products each day. We are continuing to work to increase our capacity even further to meet this dramatic expansion in demand.”

She noted the company’s operating principle is to prioritize healthcare facilities and first responders that are on the front line, while also keeping a steady and predictable flow of Purell products to our distributors and retailers.

“I know many people are asking, ‘when will I see Purell Hand Sanitizer on retail shelves again?’ We can tell you we are shipping Purell products to retailers every single day. Consumers are buying out these products as soon as they hit shelves, which is amplifying the sense of shortage,” Jaros said. “Fortunately, many retailers are now beginning to limit how much product any one consumer can buy, and we strongly support this approach. We don’t sell product directly to consumers or set retail prices, but like many of you, we have seen and been upset by the price gouging around our products.”

The coronavirus situation and spike in demand it has created for Purell products is a leadership test for Jaros who became CEO of the third generation family-owned company on Jan. 1. She previously served as COO since July 2018 and joined the company as chief strategy office in 2016. Prior to GOJO, Jaros was president of Walnut Ridge Strategic Management Company, vice president at Dealer Tire and spend a decade with Bain and Company.