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01/13/2022

Ralphs Opens First Ghost Restaurant Location with Kitchen United

Grocery chain Ralphs has teamed up with Kitchen United MIX to open a ghost kitchen offering freshly prepared, on-demand restaurant meals.
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Ralphs Kitchen United center

The first kitchen center has opened up in the Westwood neighborhood of Los Angeles and encompasses meals from participating restaurants, with the kitchen located in the Westwood Ralphs location. More locations are anticipated to open in Texas later this month. 

Kitchen United, founded in 2017, provides restaurant hub technology, logistics and turnkey commercial kitchen space that helps foodservice operators grow off-premise business opportunities and to-go experiences. Ralphs, a company of The Kroger Co., operates 184 stores.

Customers can place a digital order on Kitchen United’s proprietary MIX platform, or they can make an in-person order on a kiosk. Meals are picked up on-site or delivered, with third-party providers determining delivery service fees. Restaurant staff prepare the orders. 

"We proudly operate successful ghost kitchens across the country and will apply that expertise to reimagine takeout and delivery within Kroger stores," Michael Montagano, CEO of Kitchen United, said in a statement. "Our work together provides millions of Kroger customers access to their favorite restaurant cuisines in a convenient supermarket format, while providing Kitchen United and our restaurant partners a high-touch, interactive storefront. We are excited to bring this creative solution to the Westwood community."

Customers in Westwood can choose to mix and match their meals from Fresh Brothers, Bushi by Jinya, Sajj Mediterranean, Doghaus and more.