Research

Retailers like Target and Walmart that make shopping more engaging through new products, merchandising and technologies, as well as a better-trained staff, attract the most customers, according to a new survey from ChaseDesign.

Consumers appear to be emerging from the pandemic lifestyle though not yet emerging from pandemic-era spending, according to a recent report from The NPD Group.

CI&T's annual "Connected Retail Report" ranks the top 10 physical retailers on their omnichannel shopping experiences, with Target replacing Nordstrom's for the top spot.

The Trade Desk laid out retail trends in “The Future of Retail Report," based on advertiser and consumer survey results.

Americans more worried than at any other time during pandemic: dunnhumby

BJ's survey finds majority of Americans believe online holiday gifts are more thoughtful

Value for money spent and employee friendliness are key to differentiation

Deloitte also finds what holiday shoppers want for delivery

New Deloitte analysis points to robust e-commerce increases

Effort offers first-look deals on hundreds of retailer’s products

Home cooking, homemade gifts expected to grow in importance

Flexible technology is key to keeping up with evolving customer expectations