Retailing Today

As retail continues to dig itself out of the hole of 2020, when the COVID-19 pandemic decimated foot traffic and sales for many categories, pop-up shops are continuing to gain momentum.

Supermarket chain Kroger is launching an app-based employee training program that aims to engage and retain employees during a tight labor market.

The retail industry was completely shaken up by the COVID-19 pandemic, with many physical stores temporarily shutting down as brands shifted to e-commerce.

The retail media sector continues to heat up with new consolidation after Publicis Groupe announced it was acquiring retail media technology company CitrusAd.

Coming out of the COVID-19 pandemic, retailers are facing one of the biggest labor crunches to date.

Food delivery and subscription meal kits saw huge growth in 2020 as consumers flocked to online solutions for their groceries needs.

After launching a new strategy just a month before the COVID-19 pandemic upended the retail industry, department store retailer Macy’s is still on track to stabilize and recover in 2021.

CVS Health has taken on a huge role during the COVID-19 pandemic, providing millions of tests and vaccines.

From adding plexiglass shields to decreasing hours and reducing staffing, the COVID-19 pandemic majorly changed how stores face consumers. And retailers also quickly changed how they operate behind the scenes to meet rapidly-changing shopper demands.

The COVID-19 pandemic forced retailers to survive amid a wave of challenges, including losing their physical footprints for an extended period. And that meant companies either innovated and pivoted or faced even bigger troubles.

Retail sales are heating up and, in the post-pandemic world, shoppers hold more power than ever before.

Stepping into a Kroger, shoppers might not realize the music and advertisements coming over the loudspeaker are specifically engineered to make them feel energized, happy, upbeat.