Satisfying Customers' Craving for an Omnichannel Experience

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Satisfying Customers' Craving for an Omnichannel Experience

By Mike Troy - 02/25/2019

The e-commerce fulfillment landscape is changing rapidly with all sorts of solutions gaining traction. One standout approach involves automated self-service solutions that put shoppers in control of the experience. To understand how forward-thinking retailers are executing omnichannel, Retail Leader spoke with Ben Savage, Chief Innovation Officer with Apex Supply Chain Solutions.