We spend a lot of time in this industry talking about collaboration between manufacturers and retailers. We expound on the benefits of retailers and suppliers working together, strengthening the links of the "value chain" and ultimately serving the customer better, faster, more efficiently.
Conventional wisdom says shoppers won't buy perishable products online, sight unseen.
Yet leave it to giant Walmart to sell apples, bananas and salad greens from its website, proving the naysayers wrong.
Since early August, hungry consumers in Lakeland, Fla., have been ordering custom subs and wraps online or via smartphone for pickup at the local Publix store.
This online shopping test follows the company's decision earlier this year to shut down an 18-month experiment in online grocery shoppi
Lions don't hunt chipmunks. They focus on larger prey. This piece of advice, which sits on a banner every time Hospira Chief Executive Officer Mike Ball takes stage, is a tip well passed down any organization's hierarchy.
The best laid succession plans often veer off course.
When PepsiCo elevated John Compton to the role of president in March, analysts speculated he was a likely successor to Chief Executive Indra Nooyi.
News of recalls arrives almost daily: Mushrooms recalled Aug. 18 because of listeria; cantaloupes recalled Aug. 22 because of salmonella; bagged salad recalled Aug. 27 because of listeria. In fact, the U.S. Food and Drug Administration and the U.S.
For retailers, couponing presents a familiar conundrum.
While coupons are a proven driver of store traffic and top-line sales, they focus customers' attention on price and create an environment where it's difficult to provide differentiated offers or service levels based on customer value.