Shopper Behavior

Consumers ages 18-35 are expected to increase their spending this holiday season, according to a recent report from Outbrain.

Target-owned grocery delivery company Shipt has expanded its services to more than two million households in the company’s largest expansion in three years.

Video-sharing social platform TikTok has expanded its partnership with Shopify, making it the first commerce platform to bring organic product discovery and shopping tabs to TikTok.

While the COVID-19 pandemic defined consumer behaviors in 2020, travel and a rapid increase in online shopping, the impact still lingers in 2021.

The rise in e-commerce has led to an increase in returns by shoppers, leading many retailers to invest in returns management.

Retail Leader Editor Amy Baxter sits down with Michael McGowan, senior vice president of commercial insights and loyalty for 84.51°, to chat about a new type of shopper that has emerged from the COVID-19 pandemic--the hybrid shopper.

Gen Z shoppers care about fashion that helps them fit in––but that also makes a statement through their beliefs and values.

Following months of recovery, retail sales stumbled in July.

More than half of consumers read online reviews before making a purchase.

Walgreens has rolled out two credit cards as part of a new program called myWalgreens.

Supermarket chain Albertsons is the latest retailer to launch a membership program with a subscription service for unlimited free delivery.