Almost all Americans say they are loyal to their favorite brands, bringing consumer brand loyalty to a new all-time high in 2021, a new survey revealed.
Online grocery sales rose 43% in March compared to the same month in 2020, underscoring just how important omnichannel solutions have become a year into the Covid-19 pandemic.
Not all retailers are prepared to welcome back consumers in store, with empty racks and messy shelves harming their reputations among would-be-shoppers.
As more consumers are getting vaccinated against Covid-19, they’re feeling ready to shop in store again, according to a new report from IBM’s Institute for Business Value.
McDonald’s is pulling out of hundreds of Walmart store locations, as changing shopper behavior has frayed the success of the partnership between the two mega-businesses, according to Progressive Grocer.
The surge of online shopping during the Covid-19 pandemic led to an additional $900 billion in e-commerce spending in 2020, giving retailers a lifeline, Chain Store Age reported.
As shoppers flocked to digital venues to make their purchases in 2020, cybercriminals took aim and exposed the mounting vulnerabilities of e-commerce channels.
