Shopper Behavior

Walmart is bringing back its month-long holiday shopping promotion, Black Friday Deals for Days.

Shopping online and utilizing contactless shopping methods are top interests of consumers this holiday season.

Retailers hoping to capture Gen Z’s attention this holiday season should turn to social media, where the generation plans to spend.

Retail sales were once again on the rise in September, although the increase was just 0.7% from the previous month.

The way Americans shopped changed during the COVID-19 pandemic, but consumers still made big purchases and navigated new retail changes to get what they wanted.

Retail space is in huge demand, driven by a surge in sales and e-commerce.

Black Friday is known as the busiest shopping day for retailers––but it’s not the only important day for the industry.

E-commerce was the name of the game in 2020 due to COVID-19 pandemic shutdowns.

The COVID-19 pandemic upended the norms of many areas of life, and one of its top victims was the fashion industry.

Consumer spending on Halloween is expected to hit an all-time high this year, underscoring the strength of the retail rebound.

The COVID-19 pandemic’s negative impact on the retail industry cannot be understated, but many retailers have emerged in 2021 stronger than ever.

Shoppers are already making plans for the 2021 holiday season, with more households planning to travel and gather than last year.

Consumers ages 18-35 are expected to increase their spending this holiday season, according to a recent report from Outbrain.

Target-owned grocery delivery company Shipt has expanded its services to more than two million households in the company’s largest expansion in three years.

Video-sharing social platform TikTok has expanded its partnership with Shopify, making it the first commerce platform to bring organic product discovery and shopping tabs to TikTok.

While the COVID-19 pandemic defined consumer behaviors in 2020, travel and a rapid increase in online shopping, the impact still lingers in 2021.

The rise in e-commerce has led to an increase in returns by shoppers, leading many retailers to invest in returns management.

Retail Leader Editor Amy Baxter sits down with Michael McGowan, senior vice president of commercial insights and loyalty for 84.51°, to chat about a new type of shopper that has emerged from the COVID-19 pandemic--the hybrid shopper.

Gen Z shoppers care about fashion that helps them fit in––but that also makes a statement through their beliefs and values.

Following months of recovery, retail sales stumbled in July.

More than half of consumers read online reviews before making a purchase.

Walgreens has rolled out two credit cards as part of a new program called myWalgreens.

Supermarket chain Albertsons is the latest retailer to launch a membership program with a subscription service for unlimited free delivery.