Tech Innovation Index aids retailer decision-making

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Tech Innovation Index aids retailer decision-making

By Mike Troy - 06/22/2018
EnsembleIQ CEO David Shanker unveils Retail Technology Innovation Index powered by firm's Research Solutions division.

Move over Gartner, Forrester and IDC Retail Solutions. EnsembleIQ Research Solutions just released a new Retail Technology Innovation Index that serves as a benchmarking platform for suppliers of technology solutions for the retail industry. The Retail Technology Innovation Index, powered by Retail Leader parent company EnsembleIQ, represents the industry’s first algorithm-based, 12-factor, 0-to-100 point index of the retail industry’s most innovative technology companies.

“We are in the midst of a historic shift in perspective that is affecting companies across the world and across industry boundaries,” said David Shanker, CEO of EnsembleIQ. “Retailers are embracing technology to improve the customer experience and transform their business operations. Our experience tells us that retailers who want to stay relevant need to make a real commitment in technology investments that develop fully connected, engaging customer experiences. Looking beyond simply driving down cost is becoming more important for retailers.”

The Innovation Index will enable retailers to make better investment decisions and more strategic choices, according to Shanker. By providing a comprehensive assessment, retailers will be better able to decide which technology companies they invest their time and effort in to rollout customer and business innovation initiatives. Updated quarterly, the Index is not a ranking but does provide innovation metrics associated with each company identified, researched and scored across key criteria. To download the full report, visit:

The launch of the Innovation Index reinforces EnsembleIQ’s vision of delivering information, research, news and analytics to retail and CPG communities. It will leverage several of the company’s existing media and research products and services.

Designed to transparently and objectively measure the performance of over 450 meticulously selected companies and provide clients with differentiated insight, the Innovation Index scores subjects according to 12 key performance indicators (KPIs) under four overarching pillars: Product, Performance, Ecosystem and Organization. Only companies with scores across all four pillars are assigned an overall score (the average of the pillar scores) from zero to 100. The top 75 companies with the best overall scores were selected for the Index. The plan is to expand the Index to 100 companies beginning in 2019.

The 75 companies qualifying for inclusion the 2018 Retail Technology Innovation Index are (listed alphabetically): 1010Data, Accenture, Adobe, Amazon AWS, Apple, Aptos, AT&T, Avanade, Axis Communications, Bamboo Rose, Birdzi, Blippar, Blue Yonder, Cisco, Cognizant Technology, CrossMark, Daisy Intelligence, Deliv, Digimarc, DisplayData, Ecrebo, ECRS, Epson, Extreme Networks, Facebook, Fujitsu, GE Current, Google, GrocerKey, Honeywell, HP, Hughes, IBM, Impinj, InContext Solutions, Infor, Infosys, Infovista, Intel, Kiosk Information Systems, Kronos, Label Insight, Manthan Systems, Mercatus, Microsoft, MindTree, MyWebGrocer, NCR, NEC, Nvidia, Oracle, OrderDynamics, Pitney Bowes, PTC, Radial, Reflexis, Relex, RetailNext, Retalon, Revionics, Salesforce, SAP, SAS, SHIPT, Shopkick, Sprout Social, SwiftIQ, Symphony RetailAI, TCS (includes DS&S Group), Theatro, Toshiba Global Commerce, Tyco Retail Solutions, Wipro, Zebra Technologies and Zugara.