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Technology and Innovation

A collection of news, articles and other featured content about Technology and Innovation.

Retail experience begins with the network

Beautiful stores and well-trained employees will take a retailer only so far. True advantage is gained with secure, reliable, interconnected and always on systems capable of handling the massive data requirements shoppers’ expectations are placing on retailers.

Artifical intelligence is poised to transform retail, according to Symphony RetailAI Chairman and CEO Pallab Chatterjee.

Food retailing may be the last major sector to experience digital disruption, but it will make up for lost time in 2019.

​​​​​​​Anheuser-Busch InBev may not be a classic technology company, but it is innovating at the pace of a digital start-up and bringing surprising disruption to the beer and beverage industry.

Sam's Club President and CEO John Furner has innovation on his mind and is building a warehouse club retailer for the next generation. Costco should be as concerned about Sam's as Amazon is about Walmart.

​​​​​​​To deliver on new consumer expectations, retailers must transform to an operating model characterized by automation, personalization and the right kind of data intelligence.

Leveraging artificial intelligence to improve pricing, promotions and profitability is shaping up as one of the most significant retail industry trends of 2019.

Artificial intelligence is impacting every facet of the retail world and consumer experience. Now a new book from several industry leaders to provides a practical guide for how AI can generating growth and customer loyalty – and a glimpse of what the future holds.

The ability to pay without swiping or dipping – contactless payment – is poised to grow dramatically and the good news for retailers is many already have the hardware in place to further reduce friction for shoppers.

Paint can be tinted an infinite number of colors so why not fabric. Leading fabric and craft retail JOANN, operator of 865 stores, wondered the same thing and decided to do something about it.

​​​​​​​First quarter revenues grew 1,094 percent and sales per square foot topped $6,000 for this retailer which grows, distributes and retails a product that isn’t legal in most states.

One of the nation’s leading auto part retailers has completed a major digital initiative aimed at satisfying the needs of a key customer segment.

Technology driven retail innovation will have an even greater impact on the industry in 2019. Especially when it comes to pricing and promotion.

​​​​​​​Retail Leader has an early Christmas gift for hard to please retailers who want to satisfy shoppers and improve operations. Hint: it involves artificial intelligence, pricing, promotions and profitability.

Technology is changing every aspect of the retail industry, but which solution providers do retailers believe are powering the revolution? The answers can be found in the RIS 2019 LeaderBoard report.

Retailers have embraced the gig economy by investing in technology, automating tasks and relying on crowdsourced labor. The result is a new labor dynamic and productivity imperative for retailers coping with increased wages.

For the first time ever - and to the surprise of virtually no one - more U.S. Black Friday Week technology gift shoppers bought or planned to buy gifts online versus in store.

We now know what Walmart's response is to Amazon Go, and it's not going to be at Walmart at all. At least not yet.

Walmart is planning to build what it is calling an Intelligent Retail Lab inside one of its stores in Levittown, New York.

A new era of healthcare has arrived and retail has a major role to play.

The inaugural Groceryshop event held Oct. 28-31 in Las Vegas was focused on innovation and food retailing's uncertain future. Here's eight things you need to know.

Restaurant delivery isn’t new, but in the age of meal kit mania and grocerants, where all types of operators are vying for share of stomach, traditional retailers face an expanded market opportunity with new competitive dynamics.

A strategic alliance between Nielsen and Microsoft is focused on helping consumer goods companies uncover growth and accelerate innovation.

The perfect demand forecast is the retail equivalent of Sasquatch or the Lochness Monster. The rumored existence of a perfect forecast, unlike those mythical creatures, will be confirmed in 2019 thanks to the advent of artificial intelligence.

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