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Technology and Innovation

A collection of news, articles and other featured content about Technology and Innovation.

Emotional Loyalty: How It’s Earned

A master of loyalty talks to Retail Leader

Fresh food supply chains go digital

Retailers gained new capabilities to improve freshness and reduce waste thanks to a partnership between two industry innovators. AgroFresh and Zest Labs are collaborating to strengthen their unique solutions which give retailers increased visibility into their entire fresh supply chain. Pla

AI leader and Revionics CEO Marc Hafner on what retailers need to know about transformative technologies and how to realize ROI.

Large retail and CPG companies looking for a speed advantage can leverage artificial intelligence to automate everything from insights to execution, according to IRI President and CEO Andrew Appel.

The data is in and products with sustainable attributes are driving a disproportionate percentage of growth. IRI teamed with NYU’s Stern Center for Sustainable Business to understand why products with sustainability attributes driving superior growth rates.

The cannabis market is growing fast and creating opportunities for CPG’s who understand the marketplace dynamics. Jessica Lukas with BDS Analytics and IRI’s Carl Edstrom shed light on a category unlike any other.

IRI’s Chief Technology Officer Ash Patel has the retail growth formula figured out: Turn to AI to identify consumer behaviors and small pockets of growth that collectively have a big impact.

Retailers and CPG’s shopping for enablers of growth discovered an array of solutions at IRI’s Innovation Showcase. Chief Marketing Officer John McIndoe explained why the Showcase was a hub of activity and the appeal of IRI’s Partner Ecosystem.

Shopper behaviors are changing at an unprecedented rate and increased visibility into online activities is key to omnichannel success. Sam Gagliardi is SVP of E-Commerce at IRI and weighs in on where e-commerce is headed.

Leaders and laggards in the CPG world are separated by common themes, according to IRI’s research with Boston Consulting Group. Krishnakumar (KK) Davey, IRI’s President of Strategic Analytics touched on highlights of the seventh annual report and where to obtain the research.

Nishat Mehta, President of IRI’s Media Center Excellence, explains a lucrative benefit of big data beyond growing sales.

The e-commerce fulfillment landscape is changing rapidly with various solutions gaining traction as retailers strive to meet heightened shopper expectations. See what Apex Supply Chain Solution's top innovation executive has to say on the subject.

Beautiful stores and well-trained employees will take a retailer only so far. True advantage is gained with secure, reliable, interconnected and always on systems capable of handling the massive data requirements shoppers’ expectations are placing on retailers.

Food retailing may be the last major sector to experience digital disruption, but it will make up for lost time in 2019.

Artifical intelligence is poised to transform retail, according to Symphony RetailAI Chairman and CEO Pallab Chatterjee.

​​​​​​​Anheuser-Busch InBev may not be a classic technology company, but it is innovating at the pace of a digital start-up and bringing surprising disruption to the beer and beverage industry.

Sam's Club President and CEO John Furner has innovation on his mind and is building a warehouse club retailer for the next generation. Costco should be as concerned about Sam's as Amazon is about Walmart.

​​​​​​​To deliver on new consumer expectations, retailers must transform to an operating model characterized by automation, personalization and the right kind of data intelligence.

Leveraging artificial intelligence to improve pricing, promotions and profitability is shaping up as one of the most significant retail industry trends of 2019.

The ability to pay without swiping or dipping – contactless payment – is poised to grow dramatically and the good news for retailers is many already have the hardware in place to further reduce friction for shoppers.

Artificial intelligence is impacting every facet of the retail world and consumer experience. Now a new book from several industry leaders to provides a practical guide for how AI can generating growth and customer loyalty – and a glimpse of what the future holds.

Paint can be tinted an infinite number of colors so why not fabric. Leading fabric and craft retail JOANN, operator of 865 stores, wondered the same thing and decided to do something about it.

​​​​​​​First quarter revenues grew 1,094 percent and sales per square foot topped $6,000 for this retailer which grows, distributes and retails a product that isn’t legal in most states.

One of the nation’s leading auto part retailers has completed a major digital initiative aimed at satisfying the needs of a key customer segment.

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