Most business skills in retail are teachable—purchasing, supply chain management and store operations. Some require a blend of art and science, like marketing and merchandising. And then there is one business skill that requires a solid grounding in hard science and leading-edge technology.
Retailers in 2012 relied on new technologies to grab consumers' attention, drive their purchase decisions and improve supply-chain logistics.
As a result, the market is awash in options for grocery and CPG companies that need to reach consumers, manage their social media presence, organize an in
The new world of conversational commerce was born in late 2014 with the launch of Amazon Echo and the Alexa chatbot platform. It began as a trial to Amazon Prime members that extended into 2015 and became available to everyone later that year.
As the pace of technology accelerates, retailers are scrambling to get their websites and mobile apps to stand out in an increasingly crowded field.
At the same time, consumers are demanding more relevant, effective tools to keep them coming back.
Artificial intelligence clearly reached buzzword utopia in 2016, but the groundwork was laid back in 2011 by the appearance of IBM Watson on the TV game show "Jeopardy!" The artificial intelligence (AI) computing platform made headlines by easily beating its human competitors.
Technology has become omnipresent in grocery retail, and in the past year retailers have benefited from an array of advances that allow them to better serve customers by gaining information quickly.
"More than ever before, technology is on the rise in the grocery retailing market," says Mark Cha
The retail industry gained a more comprehensive provider of category sourcing solutions in June when Efficient Collaborative Retail Marketing (ECRM) acquired RangeMe, a hot new online product discovery platform.
Salesforce Founder, Chairman and CEO Marc Benioff is one of Silicon Valley’s original disruptors and he has some unconventional advice for retailers and CPG companies struggling with their transformation journey.
Benioff’s $10.4 billion company revolutionized the software industry with a unique