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Topics & Analysis

A collection of featured Topics & Analysis.

Retail experience begins with the network

Beautiful stores and well-trained employees will take a retailer only so far. True advantage is gained with secure, reliable, interconnected and always on systems capable of handling the massive data requirements shoppers’ expectations are placing on retailers.

How retailers can drive media revenue

Leading customer data science platform company dunnhumby has some advice for retailers looking to grow alternative revenue streams – create a media business that leverages data.

Promotional waste and flawed thinking about dynamic pricing are killing retailer profits. Cheryl Sullivan, Chief Marketing and Strategy Officer with Revionics, makes sense of the situation and what to do next.

Food retailing may be the last major sector to experience digital disruption, but it will make up for lost time in 2019.

​​​​​​​As industry disruption continues to bite, big changes are underway at the top of consumer goods companies.

A predictable list of America's favorite retailers top dunnhumby's second annual Retailer Preference Index.

​​​​​​​Anheuser-Busch InBev may not be a classic technology company, but it is innovating at the pace of a digital start-up and bringing surprising disruption to the beer and beverage industry.

​​​​​​​Who needs economists when the spending behavior of American shoppers provides a more accurate read on consumer sentiment and their outlook for the future.

Women account for 85 percent of all consumer purchases, but not even 30 percent of today’s retail industry leaders are women.  Hand in hand with retail’s struggle to retain female employees, is the industry’s challenge to respond to its evolving shopper demands.

Sam's Club President and CEO John Furner has innovation on his mind and is building a warehouse club retailer for the next generation. Costco should be as concerned about Sam's as Amazon is about Walmart.

​​​​​​​To deliver on new consumer expectations, retailers must transform to an operating model characterized by automation, personalization and the right kind of data intelligence.

The National Retail Federation’s chief economist feels good about the organization’s holiday sales forecast after figures for November retail sales increased 5%.

Kroger can’t lay claim to being a growth company just yet, but continued progress on business model transformation initiatives dubbed Restock Kroger shows there is hope for traditional grocers looking to remain relevant in the digital age. Kroger Chairman and CEO Rodney McMullen will have p

Artificial intelligence is impacting every facet of the retail world and consumer experience. Now a new book from several industry leaders to provides a practical guide for how AI can generating growth and customer loyalty – and a glimpse of what the future holds.

A new survey of executives involved in mergers and acquisitions has taken a negative turn heading into 2019.

The ability to pay without swiping or dipping – contactless payment – is poised to grow dramatically and the good news for retailers is many already have the hardware in place to further reduce friction for shoppers.

Paint can be tinted an infinite number of colors so why not fabric. Leading fabric and craft retail JOANN, operator of 865 stores, wondered the same thing and decided to do something about it.

​​​​​​​First quarter revenues grew 1,094 percent and sales per square foot topped $6,000 for this retailer which grows, distributes and retails a product that isn’t legal in most states.

Call it a gold rush or a green rush, either way, cannabidiol (CBD) is the next big thing in the health and wellness world.

The abrupt departure of Sprouts CEO and board member Amin Madeiria is a case study in how not to manage executive succession.

One of the nation’s leading auto part retailers has completed a major digital initiative aimed at satisfying the needs of a key customer segment.

​​​​​​​No retailer does everything right all the time, but Ulta Beauty is coming pretty close. The company is gaining share in every major category, seeing strong traffic and e-commerce growth and new store productivity is high.

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