The Covid-19 pandemic has led grocery stores to rapidly change the way they do business, accelerating the move toward e-commerce and omnichannel order fulfillment. While grocers became a critical player as an essential service during the pandemic, the sector also took on another role in the healthcare response acting as a community hub for health.
Retail Leader Editor Amy Baxter sat down with Mike Troy, editorial director of Progressive Grocer, in the inaugural episode of Trend Talk to discuss the long-haul trend of grocers expanding into health care and the recent changes in the sector brought on by the Covid-19 pandemic.
Trend Talk is a new thought leadership interview series from Retail Leader. Each week, Trend Talk will identify a macro trend in the retail industry, focusing on the grocery, convenience or drug channels, through a deep-dive discussion with an industry insider.