Walmart not giving up on click and collect
Walmart is adding its 16-foot-tall Pickup Tower fulfillment machines to an additional 500 stores by the end of 2018, bringing the total number of locations to 700.
"It may sound like a high-tech dream, but these machines, known as Pickup Towers, became a reality in nearly 200 of our stores over the last year," said Justin Rushing, a Walmart spokesman. "The response has been overwhelmingly positive. In fact, more than half a million orders have been retrieved through the towers since we first introduced them.
With this expansion, Pickup Towers will be available to nearly 40% of the U.S. population.
"Our customers have been clear: They love the Pickup Tower. But, they also told us they wanted the ability to retrieve larger items the same way. That’s why every new Pickup Tower will come with Pickup Lockers, making it just as easy to pick up that new TV as it is to pick up a new baseball glove," said Rushing.
Walmart has recently launched all kinds of innovative services, including Online Grocery Pickup, Pickup Discount, Mobile Express Scan & Go, and a new partnership with Google Express. The company says it is testing additional concepts, similar to the Pickup Tower, that could make picking up an online order even better in the future.