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09/15/2022

Big Lots to Offer Delivery Through DoorDash Partnership

Delivery apps associated with food continue to partner with retail stores after the apps soared in popularity during the COVID-19 pandemic.
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a Big Lots sign above a store
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  • Big Lots is partnering with the delivery app DoorDash.
  • Customers in 48 states will be able to order more than 36,000 items, the companies said.
  • Delivery apps associated with food continue to partner with retail stores after the apps soared in popularity during the COVID-19 pandemic. 

Big Lots and the delivery app DoorDash announced their new partnership that will allow customers in 48 states in the U.S. to order products from the retail giant.

More than 36,000 items will be available for customers to order on DoorDash from the Columbus, Ohio-based retailer, the companies announced in a release on Sept. 15. 

Products available include: 

  • Home goods 
  • Seasonal décor 
  • Bedding 
  • Snacks and pantry staples 
  • Cleaning products 
  • Outdoor essentials 
  • Pet care supplies

"Over the last few years, our team has worked hard to make shopping our unique assortment of bargains, treasures and essentials as convenient as possible for customers," Erica Fortune, the senior vice president of e-commerce at Big Lots, said in the release. "This partnership with DoorDash is a natural next step in our journey, adding an additional option for on-demand delivery of the big brands and surprising finds our customers love at dare-to-compare prices."

Delivery apps and services offered by companies — like DoorDash, Uber Eats, GrubHub and Postmates — thrived during the COVID-19 pandemic as consumers searched for safe and convenient ways to order food and other goods to their doorsteps. The four companies combined brought in $5.5 billion in revenue from April through September 2020, which was more than double the companies made in the same time period in 2019, according to MarketWatch.

DoorDash is the most popular food delivery app in the U.S. with more than 50% of the market share, according to data from Business of Apps’ 2022 Food Delivery App Report.

Other retailers, including Dollar General, which partnered with DoorDash in 2021, have also teamed up with the company. Pharmacy giant Walgreens in 2021 partnered with both DoorDash and Uber Eats to offer same-day delivery, while CVS Pharmacy joined forces with DoorDash to offer delivery of non-prescription items in 2020.

Retail collaborations with apps typically associated with food delivery predate the pandemic. Walgreens in 2019 first partnered with the delivery service Postmates, which was later acquired by Uber, to bring over-the-counter medications and other consumer goods to customers. 

Other national and regional grocery, convenience and wholesale retailers, including ALDI,  Kroger, Sam’s Club and Costco, have partnered with the grocery delivery service Instacart to offer quick delivery to their customers. Big Lots is also available for customers to order on Instacart — the brands partnered up in 2020.