H-E-B plans to open a digital innovation lab as it seeks to become a dominant force in the online grocery space.
The Retail Industry Leaders Association (RILA) launches a month-long initiative to showcase news, initiatives and research focused on the future of retail and shopping experience.
The demise of the cashier has been a long time coming. First came self checkout systems that steadily gained popularity as the user interface improved. They are now widespread and continuing to expand even as leading retailers roll out app-based scan and go systems that leverage smartphones as scanner and payment devices. A new milestone in the advancement of the frictionless checkout experience occurred in January at the unveiling of the Amazon Go store in Seattle. Shoppers scan themselves into the store, take what they want and leave.