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Consumer Insights

A collection of news, articles and other featured content about Consumer Insights.

The evolving role of the retail store is on full display this holiday season as buy online and pick up in-store gains traction and elevates shopper expectations for retailers to live up to in 2019.

For the first time ever - and to the surprise of virtually no one - more U.S. Black Friday Week technology gift shoppers bought or planned to buy gifts online versus in store.

Despite a booming U.S. economy, more than half of U.S. consumers are choosing store brands in an effort to save money.

Consumers plan to spend an average of $554.90 this holiday season, with $207.30 dedicated to gifts, according to a new survey from the International Council of Shopping Centers.

Walmart is narrowing the online price gap with Amazon and is beating Amazon on prices for baby products, according to a new study.

About half of online shoppers plan to purchase grocery items more often in the coming year, according to a new survey.

A majority of shoppers say they would spend more this holiday season if they had a wider variety of payment options.

A new report from Etsy shows that consumer gifting behavior is shifting along with their shopping preferences.

Convenience stores are among the least-trust brands, while grocers are the highest, according to a new consumer study from InMoment. Grocers are the most trusted brands, with an average of 37 percent, followed by big-box retailers at 20 percent and C-stores at 8 percent, reported Retail Leader s

Retailers will seek to cap a strong year this holiday season by doubling down on strategies to draw online shoppers into stores, reward their loyalty in new ways and ensure that toys are available at every turn, according to a new report from CBRE.

Online holiday sales will hit $124.1 billion during the 2018 holiday season, a new record and a 14.8% increase over the 2017 totals, according to Adobe.

A new national research study defines for the first time a new and increasingly influential category of Americans: the Food Connected Consumer (FCC).

As the convergence of offline and online shopping accelerates, it’s clear that for today’s consumers, their preferences for the retailers they shop doesn’t just come from what they buy, but more and more its driven by how they buy it.

Shoppers will be spending more this season, and a growing share will be spent online, according to Deloitte’s 33rd annual holiday survey. Celebrating the season with others – including entertaining at home and socializing away from home – accounts for 40 percent, or $611, of survey respondents’

Consumers chased “Christmas in July” sales to get a head start on their holiday shopping this year, with 40 percent completing a portion of their gift purchases on Amazon Prime Day.

Consumers say they will spend an average of $1,007.24 during the holiday season this year, up 4.1 percent from the $967.13 they said they would spend last year. The data comes from the National Retail Federation and Prosper Insights & Analytics' annual holiday survey. “The holidays are ju

Artificial intelligence can solve a lot of problems, but it takes the creativity of humans to identify and unleash AI’s potential. That’s what the nation’s largest almond producer just did.

Three very specific non-food categories are driving unexpected growth for physical retailers.

Consumer packaged goods companies are not benefiting from the boost in the U.S. economy.

Survey reveals that technical complications during Prime Day affected consumers' path to purchase. 

The back-to-school and college shopping season is in full swing -- but retailers may not be getting the sales they expect.

Retailers looking for an edge in this extremely competitive retail landscape need to focus on garnering loyalty from shoppers, according to a new survey. Fresh research from Valassis reveals that 34 percent of shoppers – and 47 percent of millennials and 57 percent of millennial p

Top CPG performers are generating growth by distinguishing themselves in three ways: differentiating their offerings, targeting consumers with greater precision and complementing organic growth with inorganic growth.

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