Digital Transformation Glossary: U - V
Single platform with advanced middleware that simplifies the technology needed to sell across multiple channels.Unified retail
Business design that leverages a harmonious integration of retail processes/systems to provide full transparency of consumers on the back end and seamless customer experiences on the front end.Unmanned aerial vehicle (UAV)
Aircraft without a human pilot aboard, also known as a drone.User experience (UX)
A person's entire experience using a particular product, system or service, including practical, experiential, meaningful and valuable aspects of human computer interaction and product ownership.User interface (UI)
Means by which a user and a computer system interact, in particular the use of input devices and software.Video analytics system
Computer vision-based system for tracking a customer s in-store locations and estimating relative age and gender, helpful for collecting demographic data about customer patterns.Virtual assistant/ Voice-controlled AI
Interactive tool that can interact with consumers to answer their questions.