Digital Transformation Glossary: U - V

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Digital Transformation Glossary: U - V

Unified commerce platform

Single platform with advanced middleware that simplifies the technology needed to sell across multiple channels.

Unified retail

Business design that leverages a harmonious integration of retail processes/systems to provide full transparency of consumers on the back end and seamless customer experiences on the front end.

Unmanned aerial vehicle (UAV)

Aircraft without a human pilot aboard, also known as a drone.

User experience (UX)

A person's entire experience using a particular product, system or service, including practical, experiential, meaningful and valuable aspects of human computer interaction and product ownership.

User interface (UI)

Means by which a user and a computer system interact, in particular the use of input devices and software.

Video analytics system

Computer vision-based system for tracking a customer s in-store locations and estimating relative age and gender, helpful for collecting demographic data about customer patterns.

Virtual assistant/ Voice-controlled AI

Interactive tool that can interact with consumers to answer their questions.

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