The entrepreneurial spirit of the food retail industry is embodied in the role of the store manager. Arguably, no other industry position is so in tune with the community, so motivated by the personality and determination of an individual or so resilient in the face of competition.
A friend observed recently that he feels like his 45 rpm life is being played on the 78 rpm setting. Now, I know that only those of you as old as I am will get his reference, but his observation put into words what many if not most of us feel.
Today, there seems to be an app for nearly everything
you could ever want. Designed to make life easier,
there are even apps for things you didn't know you needed like daily horoscopes. According to Nielsen, the average consumer uses about 27 apps per month.
Imagine visiting a food retail corporate headquarters and asking the chief merchant officer who heads up millennial insights rather than the customary question of who is in charge of a particular grocery category.
Amazon's announcement of a new pilot program that offers customers a boundary-less experience for shopping and checkout is justly being positioned as a game-changer for the food retail industry and greater retail supply chain.
Supermarkets have long celebrated a trusted relationship with their customers. According to FMI's 2016 U.S. Grocery Shopper Trends report, nine out of 10 shoppers say they trust their grocery store to sell safe food.