Home Depot, Lowe's revolutionize spring hiring
The Home Depot and Lowe's are leveraging technology as the retailers look to hire more than 100,000 employees for the spring home improvement season.
The Home Depot has launched a new tool that allows job applicants to self-schedule in-person interviews as the company works to fill more than 80,000 positions for its spring selling season.
Using the tool, which is available 24/7 on any device, candidates who have completed an application for an open job in a Home Depot store or distribution center can easily choose the most convenient interview appointment available. About 80 percent of The Home Depot's candidates have taken advantage of the tool since the pilot began this past November.
"Just as we're continuously evolving to meet the changing expectations of our customers, we're harnessing new technologies to do the same for job seekers," said Tim Hourigan, EVP – Human Resources. "This consumer-like experience helps us hire the best talent to serve our customers."
Candidate Self-Service is the latest in a series of enhancements The Home Depot has made to its application process. Last spring, the company saw a 50 percent increase in candidates after rolling out its 15-minute application, Mobile Apply and Text-to-Apply capabilities.
The Home Depot is also enhancing its onboarding experience this spring with the introduction of PocketGuide for associate training, a mobile application that leverages gamification to help associates learn while they're in the aisles. PocketGuide delivers product knowledge and learning activities to the palm of an associate's hand, significantly reducing backroom training. The application is rolling out to all garden associates for this spring season and will expand to more store departments throughout 2018.
Meanwhile Lowe's is also looking to fill spring jobs, about 53,000 of them, and the retailer is leveraging social media to simplify the process for applicants and hiring managers.
Lowe's will host a Facebook Live event on the Lowe's Careers channel at 2:15 p.m. EST on Feb. 21 for applicants interested in building a career at Lowe's.
Lowe's also will hold open interviews and make conditional job offers on the spot for part-time and full-time positions, including service and support managers, cashiers, stockers and sales specialists.
Earlier this month, Lowe's announced plans to enhance its benefits, including expanded maternity and parental leave as well as adoption assistance. Eligible full-time hourly and salaried U.S. employees will qualify to receive:
- Ten weeks of paid maternity leave and two weeks of paid parental leave.
- An adoption assistance benefit to cover up to $5,000 of expenses related to agency, legal and other fees.
- Eligibility to enroll in health benefits sooner, as early as the first of the month following 30 days of service.
"Our employees are the heart of our business and make a difference for the customers and communities we serve every day," said Jennifer Weber, Lowe's chief human resources officer. "Lowe's is a great place to build a career, and we're excited to host our largest-ever job fair to introduce people to our culture. We're looking to hire customer-centric and service-minded people who are passionate about being a part of something bigger."