Hy-Vee accelerating pace of innovation
Shoppers at Hy-Vee's 245 Midwestern locations are in for an even better omnichannel experience, as the retailer implements new capabilities powered by GK Software.
Hy-Vee said it will deploy GK Software’s next-generation store systems, including OmniPOS for omni-channel POS, Mobile Customer Assistant (MCA) for mobile app self-scanning and the TransAction+ payment solution. By selecting GK Software, Hy-Vee said it will have the ability to use a single platform to support a variety of customer touchpoints, including traditional point of sale, self-checkout, mobile check-out solutions, payments and click and collect e-commerce.
“In today’s ever-changing retail environment, we recognize the need to deliver a cohesive customer experience,” said Luke Tingley, Senior Vice President of Information Technology, Hy-Vee. “By integrating software that will allow us to deliver innovations at a greater pace, we are better equipped to provide our customers with an outstanding experience.”
By most accounts, Hy-Vee is already recognized as a leader in technology innovation and as a provider of excellent customer service. Accordingly, GK Software said the progressive and forward-thinking retailer demanded a POS system that would allow the company to be responsive to its customers and business, especially in an industry that rewards those that can move and implement changes quickly. GK Software said it is uniquely capable of delivering the level of functionality, flexibility and service Hy-Vee requires for its current and future projects.
“We are excited to work with Hy-Vee as the company continues to push the boundaries of cutting-edge customer service and technology,” said Michael Jaszczyk, Chief Executive Officer, GK Software USA. “With GK’s solutions, Hy-Vee will be able to seamlessly access every functional element across all touchpoints in the store, allowing the retailer to innovate faster and better serve its customers, while staying at the forefront of a competitive and constantly changing retail landscape.”