Publix pioneers new form of health care

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Publix pioneers new form of health care

By Gina Acosta - 01/22/2018

Publix is giving shoppers a whole new reason to bypass online grocery retailers and visit its stores: doctor's appointments.

Publix has teamed up with BayCare, a health care system in Florida, to roll out private "telehealth" rooms in-store where customers can connect with doctors and receive treatment. 

Publix's new telehealth centers allow patients to easily enter their symptoms and work with medical tools such as thermometers, otoscopes, blood pressure cuffs and high definition cameras to help doctors make an accurate diagnosis. Publix Pharmacy support staff are available to assist patients, if needed.

Publix's first telehealth center opened in December at the Publix Shoppes of Lithia located at 3461 Lithia Pinecrest Road, Valrico, Fla. The second center opened Jan. 8 at the Publix Supermarket at City Plaza located at 16041 Tampa Palms Blvd. W., Tampa, Florida. During the remainder of this year, 24 additional centers will open at various Publix supermarkets across the Tampa Bay area.

"We are excited to bring access to high-quality, compassionate care through this convenient and innovative technology," said Glenn Waters, executive vice president and chief operating officer at BayCare Health System. "Our goal is to improve the health of our community by helping individuals access the right level of care in the right place. Our collaboration with Publix helps us do just that."

Click here to watch a video of Publix's telehealth services.

Walk-In Care Provided by BayCare is a component of a three-part collaboration between Publix and BayCare to help improve the health and wellness of the Tampa Bay area. The organizations recently opened four in-hospital Publix Pharmacies at BayCare hospitals in Hillsborough and Pinellas counties to provide patients with bedside prescription delivery during hospital discharge, access to specialty medications and refills at any Publix Pharmacy location.

"Pharmacists are a part of many patients' wellness plans, and our Publix Pharmacists have been serving our communities through a variety of services like vaccinations, health screenings, free and discounted medications, and more," said Maria Brous, Publix director of media and community relations. "This Walk-In Care clinic takes our partnership with physicians to a new level. Together, we'll help keep our community feeling well."

Publix stores in Pinellas, Pasco, Hillsborough and Polk counties also feature BayCare HealthHub self-service screening stations to provide shoppers with free health information, including blood pressure, pulse, weight and body mass index.

Currently Publix has 1,168 stores in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina and Virginia.

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