September / October 2013

That raised the question: Whether it's football or a retail business, why do some management programs continue to prosper at the top of their game, while so many others fluctuate on a steady basis?

"Skipping the cashier-customer contact does not reflect the culture we try to create," said spokeswoman Allison Sperling.

Those simple words might do more for a company's retention rate than boosting compensation or adding an expensive perk, experts say. Asking workers for their input isn't just common courtesy or common sense. It's been shown to boost employee engagement.

President of IRI Consumer & Shopper Marketing

More than four out of 10 retail and CPG executives surveyed expect to change their health care benefits policies due to the Affordable Care Act.