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Technology and Innovation

A collection of news, articles and other featured content about Technology and Innovation.

NRF Day 1 recap: top five takeaways

​​​​​​​The National Retail Federation’s annual tech extravaganza is underway in New York, offering retailers an abundance of innovation and insights for 2020.

What retailers and brands need to know about AI

Eight experts offer insights on transformative technology

A landmark study of 19,000 consumers from 28 countries reveals a huge opportunity for retailers and brands who are able to align themselves with shifting, purpose-driven buying behaviors. IBM in partnership with the National Retail Federation released a study of 19,000 consumers, ages 18-73, fro

How independents can compete against Amazon, Walmart and others.

UPS received a first-of-its-kind certification from the Federal Aviation Administration that moves drone deliveries closer to reality.

Why shoppers will want drone delivery Like the advent of barcodes and scanning in the 70’s, retail historians will look back at this decade as the one when drones entered the mainstream as an integral component of the supply chain.

Expansion of same day delivery service coinicides with in-home delivery pilot.

Amazon extols its virtues amid anti-competitive probe

Food retailers have regained ground against big tech and major retailers in the battle for consumer goods companies’ shifting ad budgets.

Food delivery services have made it easy to avoid a trip to the grocery store, creating a challenge for conventional food retailers that won’t be solved by an enhanced store experience alone. Services provided by the likes of Uber Eats, Grubhub and Waitr facilitated roughly $5 billion in food sa

Happier workers provide better customer service at world's largest retailer

If you haven’t heard of electric vertical takeoff and landing vehicles and reduced rotor operating speed aircraft you will.

Shoppers desire to eliminate friction and continued improvement in the self-checkout process are rewriting the rules of store experience and fueling record growth for equipment manufacturers.

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