A landmark study of 19,000 consumers from 28 countries reveals a huge opportunity for retailers and brands who are able to align themselves with shifting, purpose-driven buying behaviors.
IBM in partnership with the National Retail Federation released a study of 19,000 consumers, ages 18-73, fro
Why shoppers will want drone delivery
Like the advent of barcodes and scanning in the 70’s, retail historians will look back at this decade as the one when drones entered the mainstream as an integral component of the supply chain.
Shoppers have high expectations that retailers save them time and money. The result of this dual expectation is a new competitive dynamic where success is based on the “ease of experience” a retailer provides.
Food delivery services have made it easy to avoid a trip to the grocery store, creating a challenge for conventional food retailers that won’t be solved by an enhanced store experience alone.
Services provided by the likes of Uber Eats, Grubhub and Waitr facilitated roughly $5 billion in food sa