Technology and Innovation

Retail experience begins with the network

Beautiful stores and well-trained employees will take a retailer only so far. True advantage is gained with secure, reliable, interconnected and always on systems capable of handling the massive data requirements shoppers’ expectations are placing on retailers.

The New Age of Convenience: The Retailer's Roadmap to a Frictionless Future

Shoppers have high expectations that retailers save them time and money. The result of this dual expectation is a new competitive dynamic where success is based on the “ease of experience” a retailer provides.

The outlook for AI in retail

Artifical intelligence is poised to transform retail, according to Symphony RetailAI Chairman and CEO Pallab Chatterjee.

Food Retail Outlook for 2019

Food retailing may be the last major sector to experience digital disruption, but it will make up for lost time in 2019.

Three Old-School Fallacies CPG Brands Must Drop For Online Success In 2019

Digital marketers win with unconventional wisdom.

Innovation in action at world’s largest brewer

Anheuser-Busch InBev may not be a classic technology company, but it is innovating at the pace of a digital start-up and bringing surprising disruption to the beer and beverage industry.

The digital first CEO transforming Sam's Club

Sam's Club President and CEO John Furner has innovation on his mind and is building a warehouse club retailer for the next generation. Costco should be as concerned about Sam's as Amazon is about Walmart.

How Meijer battles Big Data fatigue

To deliver on new consumer expectations, retailers must transform to an operating model characterized by automation, personalization and the right kind of data intelligence.

Retailers regain pricing power with AI in ‘19

Leveraging artificial intelligence to improve pricing, promotions and profitability is shaping up as one of the most significant retail industry trends of 2019.

An AI stocking stuffer for every retailer

Artificial intelligence is impacting every facet of the retail world and consumer experience. Now a new book from several industry leaders to provides a practical guide for how AI can generating growth and customer loyalty – and a glimpse of what the future holds.

Technology and Innovation