Why shoppers will want drone delivery
Like the advent of barcodes and scanning in the 70’s, retail historians will look back at this decade as the one when drones entered the mainstream as an integral component of the supply chain.
Food delivery services have made it easy to avoid a trip to the grocery store, creating a challenge for conventional food retailers that won’t be solved by an enhanced store experience alone.
Services provided by the likes of Uber Eats, Grubhub and Waitr facilitated roughly $5 billion in food sa
Shoppers have high expectations that retailers save them time and money. The result of this dual expectation is a new competitive dynamic where success is based on the “ease of experience” a retailer provides.
Shoppers desire to eliminate friction and continued improvement in the self-checkout process are rewriting the rules of store experience and fueling record growth for equipment manufacturers.
Lowe’s new advertising slogan may be “do it right for less,” but the company isn’t heeding that advice when it comes to its technology transformation.
Lowe’s President and CEO Marvin Ellison has committed the company to spending $500 million annually through 2021 on its technology transformation
