Beautiful stores and well-trained employees will take a retailer only so far. True advantage is gained with secure, reliable, interconnected and always on systems capable of handling the massive data requirements shoppers’ expectations are placing on retailers.
Promotional waste and flawed thinking about dynamic pricing are killing retailer profits. Cheryl Sullivan, Chief Marketing and Strategy Officer with Revionics, makes sense of the situation and what to do next.
Artificial intelligence was everywhere at the NRF Big Show, but if it’s not informing product strategy and driving sustainable, profitable revenue what good is it? Sy Fahimi, SVP of Product Strategy at Symphony RetailAI, describes how AI is changing retail for the better.
Major changes are ahead for how retailers and suppliers execute product planning cycles. As category management becomes more data driven and impacted by AI, planning cycles will be determined by consumer data rather than traditional planning cycles.
Ethan Goodman spends a lot of time thinking about the future in his role as Senior Vice President of Innovation with The Mars Agency. Check out his perspective on where voice shopping is headed, the future of search and how brands need to position themselves today.